Triad Bank

Recommended Settings

Retaining your internet banking cookie in:

Microsoft Internet Explorer 7:

Clearing cookies while retaining the online banking cookies in Internet Explorer 7

To clear all cookies from the system, but retain the banking cookies, perform the following steps:

1. Click Tools and then click Internet Options.

2. The Internet Options window appears as shown below.  Click the Delete button.

Caution: Do not click the Delete Cookies button or the Delete All button as this will remove the Internet Banking cookie.

 

3. Click the Settings button in the Internet Options window.

 

4. Click the View Files button.

5. In Windows XP, you will see the following, which is the location of the Internet Banking Cookie.  Do not delete the cookieUserName@secure2.onlineaccess1.com.

6. In Windows Vista, the Internet Banking cookie is located in a different location than in Windows XP.  You can navigate to Computer – AppData – Roaming – Microsoft – Windows – Cookies – Low to find the location of the cookie.  Do not delete the cookie UserName@secure2.onlineaccess1.com OR the index.dat files.

 

Firefox 2.0:

Clearing cookies while retaining the online banking cookies in Firefox 2.0

To clear all cookies from the system, but retain the banking cookies, perform the following steps:

1. Click Tools, and then click Options. (or Firefox > Preferences on a Mac).

2. On the Options screen that follows, click the Privacy tab and make sure the option Accept Cookies from Sites is selected.

3. Click the Show Cookies button.

4. Do not remove the cookie secure2.onlineaccess1.com.

5. To ensure the Internet Banking cookie is not deleted, click Settings and Clear Now to view the respective options.

6. Make sure Cookies is not selected.

7. To set up Firefox to accept only cookies from internet banking, uncheck Accept Cookies from Sites and click the Exceptions box under Privacy, as shown below.

8. Type secure2.onlineaccess1.com under address of web site and click the Allow button.

You should see the site added the list with a Status of Allowed.


Netscape Browser 8.1:

Clearing cookies while retaining the online banking cookies in Netscape 8.1

To clear all cookies from the system, but retain the banking cookies, perform the following steps:

1. Click Tools, and then click Options.

2. Click Site Controls.

3. Make sure that the Allow Cookies option is checked.

4. Click Privacy in the Options window.

5. Select Cookies and select Until They Expire from the drop down menu.

 Caution: Do not click the Clear button as this will delete the internet banking cookie.

6. Click the View Cookies button.

7. Do not delete the internet banking cookie.